• Allison Spruill

    Personal Vacation Advisor - Team Leader

    Allison has been vacationing at Walt Disney World Resort since she was five years old. Along with childhood family trips, she also traveled as part of a large group of teenagers and as a young adult with friends. Her most magical memories have come from experiencing Disney Parks with her own husband and children.

    Allison’s children have grown up vacationing at Walt Disney World Resort too, traveling as infants through their current teen years, so she’s experienced what’s involved with each of these age groups. They’ve had extended family trips with grandparents and cousins, and Allison and her husband have also snuck away without their children! Their family has stayed in all resort categories – Value, Moderate, and Deluxe – so she can help you find just the right fit for your family.

    Along with Walt Disney World Resort, her family loves sailing on Disney Cruise Line! Their favorite experience has been their “Land & Sea” vacation, where they began with a few days at Walt Disney World followed by a Very Merrytime Cruise over Thanksgiving. Disney Cruise Line is the perfect way to relax after the hustle and bustle of Walt Disney World!

    Allison’s dream is to visit every Disney Park around the world. She hopes to help sprinkle pixie dust on your family’s magical vacation to make your own Disney dreams come true!

    Areas of Focus: Walt Disney World, Disney Cruise Line, Family Trips, First Time Guests, Dining Recommendations, Planning with Teens, Children and Infants, and Disney Special Events

  • Amy Borst

    Personal Vacation Advisor

    Being originally from Florida, Amy took for granted how important Disney was for making magical memories. It was not until she and her husband took their daughter for her first Disney vacation that they appreciated the fantasy and wonder of Disney through the eyes of a child. Since October 2006, Amy’s family has had the opportunity to stay more frequently at several Disney deluxe properties where many special occasions, holidays, and life events have been celebrated.
    After moving to North Carolina, Amy’s family has been able to also experience the magic of Disney at Disney’s Hilton Head Island as well as travel on the Disney Cruise Line. The dream continues as their love for all things Disney grows.
    So, whether you are looking for a family vacation, a milestone celebration, or just a weekend getaway, please let Amy be of service in helping you plan your magical experience while making your Disney dreams come true.

  • Amy Jackson

    Personal Vacation Advisor

    My love for Disney started with my first visit at the age of 4. Every time I return priceless memories flood my mind from the sights, sounds, and smells of Main Street USA in Magic Kingdom to winning a scavenger hunt on Tom Sawyer’s Island with my family as a child to watching my own daughter’s face light up as she sees the fireworks display light up over Cinderella’s Castle for the first time, every moment is truly magical!! Disney vacations are always the highlight of our year and we try to go at least once a year whether it be to the Disney Parks or on a Disney Cruise. No matter which location we choose, every single Disney experience is truly unforgettable!

    Disney planning has become a huge passion of mine and I can’t wait to help other families create those same magical Disney moments that I have had the privilege of experiencing all these years!!

  • Andrew Portelance

    Personal Vacation Advisor

    Andy was 13 when he first stepped foot on Main Street U.S.A. in Disney Land, California and although the dream of living in the Swiss Family Robinson tree house was never realized, it started a lifelong admiration of Walt Disney and his vision of a world like no other. Sharing the Disney “Magic” with his own family over the years has fostered a blend of fun, excitement and great memories that will last forever. Making great memories for everyone with a little help from the World of Disney Resorts, Cruises and Adventures is his passion. From first time families and couples to the most seasoned of world travelers, Andy’s dedication and experience will ensure a personal, professional and individualized concierge service for every client. He’s lived it, loved it and can’t wait to see what’s coming next.

    It’s time to get excited! “You’re going to Disney World!”

    Areas of Focus: WDW Walt Disney World, Disneyland, Disney Cruise Line, Adventures by Disney, Disney’s Aulani, Planning with children, Dining Recommendations, Special Tours, Park Passes, FastPass help, Shopping Recommendation, Disney App information, Universal Orlando Resort, Royal Caribbean Cruise Line, Sandals/Beaches and more.

  • Ashley and Chris Stroud

    Personal Vacation Advisor

    We are Disney fanatics and absolutely love to travel! We find joy in planning trips to Disney for our family and seeing our daughter’s face light up every time she sees her favorite princess or watches the fireworks from Main Street in Magic Kingdom. There is truly nothing like seeing your child’s face light up from seeing the magic of Disney come to life. Our hope is to bring this same joy to your family as we help you plan your magical vacation.

    Our favorite part of any Disney vacation are the dining experiences, whether it be character dining, special occasions or just amazing food, we’ve got your back on making those perfect dining reservations for your vacation. We have been to Disney 14+ times and have experienced many of Disney’s annual events such as, Epcot’s Flower & Garden Festival, Epcot’s Food & Wine Festival, and special ticketed events, Mickey’s Very Merry Christmas Party and Disney After Hours. We have also taken the Behind the Seeds tour at Epcot. Chris has participated in the many recreational activities that Disney offers, such as their Guided Fishing Excursions. From the parks to everything in between, we can help make your vacation unforgettable.

    There are so many ways to add even more pixie dust to your magical vacation that we can’t wait to share with you. Any wish your heart desires, we’ll help make it come to you!

    Areas of focus: Walt Disney World, Disney Honeymoons, Planning trips with infants & children, Dining & Resort Recommendations, Character Dining, Family Trips, Recreational Activities, Extras and Tours

  • Brenda Rizzuto

    Personal Vacation Advisor

    Brenda is a lifelong Walt Disney World Fanatic. She was born and raised in Florida and now resides in Raleigh ,North Carolina and started visiting the Walt Disney Resort from the time she was one. Brenda has stayed at almost every resort on property and is raising her children to be a crazy about Disney as she is. Brenda has visited Walt Disney World as a child, teenager, and adult. She has been there with just her family, just siblings, husband, infant children, toddler children, tweens and teens. She also goes on couple only trips as well as girls get aways. She makes each experience relevant and fun for whomever is in her party. Brenda also participates in rundisney events. She has eaten at many of the popular restaurants as well as enjoyed a take pizza on the Boardwalk. She can make every trip MAGICAL and FUN.

  • ChetPaila Shaw

    Personal Vacation Advisor

    Retired Navy Seabee Chief who first visited Walt Disney World in 1978 and Tokyo Disneyland in 1983, had the pixie dust rejuvenated in her through her son’s first Magical Experience at Walt Disney World in 2012.
    My family loves everything Magical and is constantly on the lookout for new experiences with Disney; in or around the theme parks, water parks, resorts, transportation, Extra Magic adventures and dining excursions.
    Disney Cruise Line extended her novice seafaring knowledge onboard the cruise ship ‘Fantasy’s’ inaugural 11-Night Southern Caribbean cruise and motivated the landlubbers to book a Star Wars Day At Sea 7-Night Caribbean Cruise as well as a second 11-Night Cruise on the ‘Fantasy’.
    Blessed and grateful, she makes an annual Disney Christmas/New Year’s visit and has called home to Disney All-Star Movies and Pop Century value resorts, Caribbean Beach moderate resort(before renovations and during renovations), and has relied on the military resort on Disney property for accommodations and tickets .

    Planes, Amtrak Autotrain and Automobiles have gotten her to the Magic Kingdom, her most favorite theme park.

    This “Celebration Conceiver” looks forward to bringing you to your Magical Dreams.

    Sending Motivating Magic your way, My Friend!

  • Heather Lowe

    Personal Vacation Advisor

    I have enjoyed all things Disney since the first trip I can remember with my grandmother at 7 years old! Many years later, I have enjoyed taking my 4 children and husband to Disney World as much as possible. I especially love planning wonderful things for the children to see and experience so every time is a little different. One of my favorite experiences was spending some of the Christmas season at Disney World, seeing it snow on Main St while drinking hot chocolate and watching the Mickey’s Very Merry Christmas Parade with my family. Nothing is more wonderful than spending time with your family in the most magical place on earth!!!

  • Kristen Miracle

    Personal Vacation Advisor

    My name is Kristen Miracle and I have always been the biggest Disney fan ever since I could remember. Walt Disney World has always been a memorable place for a family adventure for years now. Having a family of my own now I love carrying on the tradition and watching the magic through my daughters eyes. We are a military family so having experience with what Disney has to offer when it comes to our American hero’s is something I have become very knowledgeable on.

    Areas of Expertise: Walt Disney World, Military Discounting, Dining reservations, Hopper passes and ticketing, Resort Reservations.

  • Lindsey Mosier

    Personal Vacation Advisor

    Lindsey began traveling as a young child and hasn’t slowed down since! Now married and a mother of a 9 & 11 year old, Lindsey’s passion for adventure has taken her family to eleven different countries, twenty-two states, and on sixteen cruises. Her kids started traveling as infants to Walt Disney World and then to Disneyland California and Disneyland Paris. They love taking cruises, exploring different countries and visiting all the Disney parks. Lindsey loves helping her friends plan vacations!

    Areas of focus: Walt Disney World, Disneyland, Adventures by Disney, Universal, Royal Caribbean, Carnival Cruise, Norwegian Cruise line, Princess Cruises, Sandals/Beaches, family vacations

  • Lori Chapman

    Personal Vacation Advisor

    Lori’s love affair with Disney began with a magical honeymoon in 2000. Since first stepping foot onto Main Street, Lori found her happy place and was eager to share “The Happiest Place on Earth” with friends and family. Lori lives in Raleigh with her husband, Craig, and son, Adam. The family has taken annual and multi-year vacations to Walt Disney World. While on these many trips, Lori has stayed at most of the Disney Resorts. She has first-hand knowledge of Value, Moderate, and Deluxe resorts as well as experiences with all of the Disney Dining Plans and many restaurants. Lori has also experienced many of Disney’s special events such as Epcot’s Flower and Garden Festival, Epcot’s International Food and Wine Festival, and Mickey’s No So Scary Halloween Party. Lori will help you plan a magical vacation from helping you chose a Disney resort to recommending dining options and giving the scoop on the best attractions, shows, and experiences.

  • Megan Greathouse

    Personal Vacation Advisor

    Hi! I am Megan and I want you to be my guest! A vacation should touch your heart and be filled with laughter and memories. My passion is planning a trip that is unique to each person, whether it is deciding what character dinner to go to or find the best spot for the fireworks. “Just think of a wonderful thought” Peter Pan. I am just a phone call or email away to help that thought turn into a magical vacation.

  • Melanie Dowd

    Personal Vacation Advisor

    Hello! I’m Melanie and one thing I absolutely love, is going on vacations to Disney! Now I want to share that magic with you by planning the most amazing vacation, designed specifically for you and your family. I have worked in the customer service industry for over 22 years. I take pride in helping my customers and working hard to make sure everyone is always satisfied.
    My love for Disney began when I was 4 and my parents first took my sister and I. I will never forget riding the boat over to the Magic Kingdom and my first sight of Cinderella’s Castle. I still make sure to ride the boat every time and revel in that same feeling of amazement. We then continued to visit every other year, until I was old enough to go on my own. I now visit Disney twice a year with my own 2 little girls. I always love to see the excitement on their faces when we arrive at the most Magical Place on Earth.
    I am also an avid runner and have participated in multiple runDisney events, including the Dopey Challenge.
    I look forward to working with you and your family in planning a magical vacation full of Pixie Dust!

  • Melissa Shaheen

    Personal Vacation Advisor

    Melissa didn’t encounter the Disney Magic until she was 43 and had teenagers and twin toddlers. She planned to go once (spoiler alert – she was HOOKED) – but has returned many times! The twin toddlers are now teenagers and the Magic continues to enchant the entire family. She has stayed in Budget, Moderate and Deluxe resorts, and firmly believes that everyone should have the same Magical experience, regardless of their budget. Melissa has been planning Disney trips for years, and loves to help other people feel, understand and embrace the Magic. She has planned trips for groups of over 75 people, and for parties of 2-4. No group is too big, nor too small. She and her family are Annual Passholders and will be in The World at least 6 times this year. She loves to sprinkle Pixie Dust and wants everyone to feel the Magic in their hearts. She’d love to put all of her experience to work helping you plan and execute the most perfect vacation of your life. No detail is too small, no Sorcerer’s Stone will be overlooked. Melissa keeps up to speed on all things Disney daily – and would love to help plan your Magical Stay, including your Dining and FastPass+. Feel free to reach out to her for a free quote – she’d love to help you feel The Disney Magic.

  • Shelley Bates

    Personal Vacation Advisor

    My family looks forward to every vacation, especially a Disney vacation. I had my first Disney experience after graduating from college and could not wait to get back. Now my family likes unwind on one of the 4 cruise ships where we feel that we get a true family vacation with something for everyone.

    I look forward to planning your next vacation. Together we will work with your needs, wants and budget to build a magical experience. I will work with you from start to finish for Resort planning, park tickets, Dining recommendation, fast pass+ strategy and general questions.

  • Stephanie Bridges

    Personal Vacation Advisor

    1988 was the year Stephanie took her first vacation to Walt Disney World at the age of 2. Her love for Disney reflects in her life daily from the vintage attraction posters in her office to the Mickey Mouse watch on her wrist; Stephanie is always channeling her inner Disney.
    Stephanie and her husband Steven, live in Raleigh, NC with their cat Tabitha. Stephanie has taken annual and multi-year vacations to Walt Disney World, ventured out to Anaheim to the Disneyland Resort and sailed the high seas with Disney Cruise Line. Stephanie has also experienced many of Disney’s annual events such as Epcot’s Flower & Garden Festival, Star Wars Weekends, Epcot’s International Food & Wine Festive and Special Ticket events like Mickey’s Not So Scary Halloween Party.
    With many years of Disney travel under her belt and a graduate of the College of Disney Knowledge, Stephanie has gained a wealth of Disney knowledge. From choosing a Disney Resort Hotel, getting the scoop on top rides and attractions and dining recommendations, Stephanie will work hard to provide advice and assist will every aspect of your Disney vacation while ensuring you make the most of your time at, “The Happiest Place on Earth.”
    In addition to Disney Destinations, Stephanie also has experience with Universal Orlando Resort Vacations, Sea World, Discovery Cove, Royal Caribbean and all-inclusive Sandals & Beaches Resorts.
    Areas of focus: Walt Disney World, Disneyland, Disney Cruise Line, Dining Recommendations, Adult Trips, Honeymoons. Universal Orlando Resort, Royal Caribbean, Sandals/Beaches Resorts.

  • Stephanie Inch

    Personal Vacation Advisor

    My love for Disney began at a later age than most people. I went to Walt Disney World for the first time when I was 28 years old. My daughter was less than a year old. I wanted to experience Disney with my Mom before her dementia worsened. The decision to go in 2006 changed my life forever!

    In 2009 I returned to Walt Disney World with my husband, mother, and daughter. I could not wait to show him the parks and have him see for himself what I was so excited about once I arrived home from my first trip. Later in 2009 I went on my first Disney cruise to celebrate my in-law’s 40th wedding anniversary. I was hesitant to go since I get motion sickness. Again, this is a decision I will never regret! I couldn’t believe Disney magic was at-sea as well as on land! I was hooked!

    From there, we have visited the parks many times, mostly during holiday seasons since I was a teacher and that was the most convenient time to travel for us. We have also embarked on 8 magical Disney cruises and one non-Disney cruise and have a New Year’s Eve cruise planned for this December.

    Professionally, I have worked in EMS as a Paramedic for 12 years, taught elementary school for 5 years, and simultaneously worked for the YMCA as a lifeguard, lifeguard instructor, and swim instructor (for 17 years). My classroom was set up as a Mickey Mouse room and we were known as Mrs. Inch’s Imagineers. I have decided to return to the world of Emergency Medical Services. My family enjoys traveling and spending time together playing games or going on walks in our free time.

    I hope to help families plan their vacations and make memories that will last a lifetime!

  • Valerie Norton

    Personal Vacation Advisor

    My name is Valerie Norton. I was born and raised in Brooklyn, New York. I’ve been living in Cary, NC for the past two years.I am a wife, a mom of two beautiful girls, an educator, and a Magical Vacation Planner. I received my Master’s Degree from the College of Staten Island in Elementary Education. I am very passionate about teaching students to read. Learn to read, then read to learn! I enjoy vacationing with my family, especially anything Disney related! I love to take long walks, go to the beach, drink coffee, bake cookies, and read books with my children.I love traveling the world and sharing my experiences!