• Alicia Kuzel

    Personal Vacation Advisor

    Alicia is excited to plan your Disney vacation! With over 35 visits to Walt Disney World, she has a true passion for the Mouse. With her husband Mike and daughter Samantha, Alicia travels several times a year, with at least one trip to Walt Disney World. She has experienced Disney in all stages of life, in all seasons, and on all budgets. She will guide you to have a magical time!

  • Alicia Levy

    Personal Travel Advisor

    Hi! My name is Alicia and I would love to help you plan an UNFORGETTABLE vacation! Whether you’re looking to head to Disney, Universal or on a cruise, I’ve done it all and would love to share my expertise with you and plan you the vacation of a lifetime!

    I’m from the Cleveland, Ohio area where I live with my husband and two little boys. We’ve traveled all over the world, but the first time taking my boys to Disney was the most magical trip we’ve ever had. Witnessing the joy and awe on their faces is something I’ll never forget! My passion is helping others make their trips just as memorable!!

    We have also frequented Universal Studios where we spend the majority of our time at Harry Potter World! If you are a Harry Potter fan like me, then this destination is a must! You will be immersed in the wizarding world and never want to leave! Cruising is also a favorite of ours. I specialize in Royal Caribbean, but can also help with Disney and the other major cruise lines.

    Vacations require a lot of planning from finding the perfect resort for your family, to character meals and dining choices, to fast passes for the hard to access rides, to ticket and park options, special events, shows and everything in between. The first time I planned our Disney trip my head was spinning. Let me take the guess work out of it! Vacations shouldn’t be stressful! I can help make it an easy and fun process! I look forward to working with you 🙂

  • Allison Hockenberry-Hanna

    Personal Vacation Advisor

    Allison’s love for all things Disney began with her first tri in 1989 and it has continued to grow ever since. Once Allison’s family became Disney Vacation Club owners and Annual Passholders in 1998 she has been fortunate enough to enjoy Disney multiple times a year, and has been able to take pleasure in many different aspects of the resorts and parks. With all of these great experiences. Now that she is an adult she finds great joy in traveling with her husband and children. This has made Allison the go-to for friends and family members that are looking to enjoy a trip to the most magical places on earth, anywhere Disney.

    With all of the experience she has gained Allison is a firm believer that every family and individual who travels to a Disney park and resort is different and has unique preferences and pace for their trips. As a Magical Vacation Planner she is excited to help you tailor your trip to your wants and needs.

    With all the breathtaking experiences Allison has had to Disney she now receives the most joy from seeing and hearing about other’s amazing trips along with all of their great and new memories.

    Areas of Focus: Walt Disney World, Disneyland, Disney Cruise Line, Dining Recommendations including dining with Food Allergies, Family Trips, Traveling with Children and Infants, Honeymoons, and Holiday and Special Events.

  • Amber Carper

    Personal Travel Advisor

    Amber Carper is an Independent Travel Agent for Magical Vacation Planner, and a full-time mother to a 1 year old boy. She has over 15 years experience in the customer service world and 10 years in the medical administration field, just recently retiring from that career path to be a stay at home mom and wife. After her and her spouse struggled with infertility for 10 years, when she finally got the news they were expecting, she knew she wanted to be a stay at home mother and not miss out on one moment of him growing up. Staying home though, can be a mental and physical challenge and Amber wanted to turn her downtime focus on something she really enjoyed. She would help friends and family plan their dream vacations as well as her own trips. She loves and enjoys the research aspect of it. She is very organized and detail oriented, making sure all ratings and reviews were up to par while doing her research and selecting the best places to visit, eat, stay, etc.
    Amber has always had a passion for traveling and planning out trips. Her obsession with Disney though started in 2009 when her and her spouse went on their very first Disney Adventure together. Since then they have visited Disney World 5 times and can not wait to take their son on his first Disney Trip in 2020.
    Disney is not just another vacation, it’s a magical journey everyone should experience once in their lifetime.
    You get one life, so why not enjoy it? See everything you have dreamt of seeing around this amazing world we live in? Yes, it may take some saving up, but you should do and see everything on that Bucket List of yours.

    “In bad times and in good, I have never lost my zest for life.”~Walt Disney

    It would be Amber’s previlage to plan your next vacation. Whether it be Disney World, Disneyland, A Disney Cruise, Cruise in general or anywhere else in the world.
    With Family, Friends or just a mini getaway for yourself.
    Sit back and relax and let her do all the work for you!

  • Anjoli Barber

    Personal Vacation Advisor

    Hello! My name is Anjoli and I live in the suburbs of Cincinnati, Ohio with my husband, our daughter, and our dog. As a Disney enthusiast myself, I understand the desire to fill a vacation with memories while still accommodating a schedule that is best for everyone. I have a true passion for the “behind the scenes” work that goes into making magic for others and would love to help you create a tailor-made vacation that is just the right size. If the shoe fits, travel!

  • Anna Kertesz

    Personal Vacation Advisor

    I started vacationing at Disney as a child however it wasn’t until my first trip with my daughter and husband in 2009 that I truly fell in LOVE with all things Disney. I have been lucky enough to go to Disney yearly since then and experience Epcot Flower and Garden Festival, Epcot International Food and Wine Festival, Mickey’s Not-So-Scary Halloween Party at Magic Kingdom and Mickey’s Very Merry Christmas Party at Magic Kingdom. The holidays are my favorite time at Disney because in my opinion everything is better at Disney. I look forward to helping you plan a magical and memory filled vacation.

    Areas of Focus: Disney World, Adults Only, Trips with infants and children, Disney Honeymoons, Club Level experiences, Dining Recommendations, Extended Family Trips, Holidays at Disney.

  • Ashley Dennerlein

    Personal Vacation Advisor

    Hello! My name is Ashley and I am a physical education and health teacher at a large public school in Ohio. I have 7 years of teaching experience, during which time I was responsible for planning and implementing various school trips spanning across each school year. I have planned week long service oriented trips across the country for student groups as well as my church. I am a skilled planner and my detail oriented approach to planning has lead me to plan numerous successful Disney Vacations for my own family as well as my friends. I have many Disney Vacations under my belt and have done research to make each trip special, unique, memorable and most importantly magical! I have stayed at various Disney resort hotels, attended tours, dining events and dessert parties. I have extensive knowledge of the parks and would love to share that with you to create the ultimate touring plan and vacation for your family’s needs!

  • Betsy Brown

    Personal Travel Advisor

    “Choose a job you love, and you will never have to work a day in your life” -Confucius

    This couldn’t be more true for me. I have loved to travel from a very young age and always looked forward to our family vacations camping at the beach. As an adult the same still holds true for me. I can’t wait to plan my next trip the moment we get home from somewhere new. When MVP extended the opportunity to join them I couldn’t say yes fast enough. I am excited to help you plan your next adventure, my services are always free- so please feel free to reach out for a no obligation quote for your next trip!

  • Brenda Henderson

    Personal Vacation Advisor

    Brenda is a veteran of the Disney World. She used to go to Disney as a child while visiting family in Florida. She and her husband celebrated their first anniversary at the Magic Kingdom and Epcot. She was able to share her love of Disney with her now 21 year old daughter and they made yearly trips to Disney World for the last 10 years. She was able to plan and celebrate her parents 50th and 60th anniversaries at Disney World.
    She looks forward to sharing her love of Disney with you and booking your vacation.

  • Brooke Lowe

    Personal Travel Advisor

    I am a wife, mother and step-mother. I am originally from California, but have made my journey 9 years ago to Ohio. I love everything Disney, including the annual pass I had at Disneyland. I recently had the opportunity to take my toddler (who was born with a heart condition), my 17 year old step-son (who had never traveled before), and my mother to Disneyland to check out Galaxy’s Edge, which definitely did not disappoint and was beyond amazing.

    I have branched out to Florida, and have had the opportunity to visit Royal Caribbean’s ships for a few cruises. My family already has next year booked back for another cruise and Disney World!

    I would love the opportunity to plan your cruise!

  • Carrie A Layne

    Personal Travel Advisor

    Life is too short….

    This is a common phrase that is said and has many different endings. For me, life is too short to not enjoy it. And I enjoy traveling. As a child I was unable to travel as much. I was raised in a single income family and our vacations were limited to camping trips. As an adult I started to travel a bit more. But was still pretty reserved.

    I finally opened up a bit to new traveling adventures in the past few years. And along the way I found I had a knack for helping others with their travel plans. I loved helping them so much I decided it was time to earn some money for what I have been doing for free.

    Why did I choose Magical Vacation Planners? It was simple. In the past 10 years I have developed a love for Disney. My Dad told me he loved Disney because it was the only place he could take my Mom to see the world. In Epcot of course. Ever since then I have fallen in love with the magic and love watching friends and family members fall in love with Disney as well.

    I am a firm believer that in order to have a great vacation you do not need to go broke. I love looking for ways to save money and pass those along to others. You can rest assured that I am constantly looking for ways to save money when I am working on your vacation.

    Contact me for a free quote! Let’s see what magic I can create for you…

  • Catina Stecz

    Personal Vacation Advisor

    Catina has had a true love for Disney as long as she can imagine. She has travels to Walt Disney World several times over the years, each time the trips are different it all depend on your perspective at the time. Catina has extensive knowledge of navigating Walt Disney World with the disabled. She has planned multiple trips that included, her father who was handicapped. She has also planned honeymoon and anniversary trips for couples, and also has excellent experience planning trips for kids of all ages.

    Catina is a bit of a foodie, and loves to experience all of the different dining options available when visiting the Walt Disney World Resorts. From counter service, to deluxe meals, she has experienced it all.

    Catina’s knowledge of the parks is unsurpassed and you will love the time and effort she puts into the perfect itinerary for your Magical Vacation.

  • Chrissy Cvetkovic

    Personal Vacation Advisor

    “Welcome Home” are two of the most magical words and so true when visiting any Disney destination around the world. Chrissy looks forward to making your Disney vacation truly feel as comfortable as home.
    Traveling to the magic since a small child, Chrissy has developed a deep love for all things Disney that still continues to grow. DVC members and annual passholders, all the while living in Ohio, Chrissy, her husband and daughter travel to the Disney World Resort a few times each year. Her daughter was just 11 months old when she first experienced the magic, and she too, has been bitten by the Disney bug.
    Chrissy and her family dream of moving to Florida, buying a home in a community behind the Magic Kingdom and having the magic right in their back yard.
    Chrissy has relaxed at almost every resort and has enjoyed most every restaurant and character meal as well. She says one of the most wonderful things about Disney World is, there is always something new to explore, making every trip new and exciting!
    Along with visiting Walt Disney World, Chrissy and her family love to sail on Disney Cruise Line and have reached Gold Castaway Club status. Their most recent sailing to Norway, took them visit Anna and Elsa, and was beyond magical. A true trip of a lifetime! She says from the minute you step aboard a Disney ship you are treated like royalty. Every detail is taken care of leaving you time to relax, enjoy your family and make memories to last a lifetime.
    Chrissy also has experience visiting Disneyland California and Disneyland Paris. With a trip to Aulani being planned in the next year. Her dream is to experience the magic at every Disney destination around the world!
    Chrissy is the go-to person among her friends and family when there are questions about Disney vacation planning. Talking Disney makes for her perfect day. She looks forward to making your dream of a Disney vacation come true! She can’t wait till you hear “Welcome Home.”

  • Christine Johnson

    Personal Vacation Advisor

    As long as I can remember, I have had a love for all things Disney. Disney World has become my home away from home. As a military spouse, I have frequently moved all over the country, and there is no feeling like walking down Main Street USA and seeing Cinderella’s castle for the first time each visit—I’m home again!

    My first trip to Disney World as an adult was our Fairytale Honeymoon. It was truly magical! I have so many happy Disney memories of my two children from different life stages and celebrations. Highlights from their growing-up years include a surprise trip to Disneyland, meeting their favorite villains at Mickey’s Not-So-Scary Halloween Party, and playing in the amazing scenery at Epcot’s Flower and Garden Festival. After our first cruise on the Disney Dream, our kids wouldn’t stop asking when we would go back. Serenity Bay on Castaway Cay is still the beach I dream about when I want to get away from the world.

    Over the many times I’ve stayed at Disney World, we’ve really gotten a feel for the different types of hotels, from Value Resorts to the Grand Floridian. Since it’s our home away from home, our planning for the next trip usually begins even before we leave the parks.

    I like to be able to use my knowledge and experiences to help others create magical memories that will last a lifetime. So please contact me, and I will help you plan your magical vacation!

  • Christine Keating

    Personal Travel Advisor

    “Around here we don’t look backwards for very long… we keep moving forward, opening up new doors and doing new things because we’re curious… and curiosity keeps leading us down new paths.” ~ Walt Disney

    My name is Christine. I am a Mom of two children with a loving husband. I love traveling and creating magical memories.

    I have been helping my friends and family plan their vacations for years. I pride myself in personalized customer service and unforgettable memories where you feel like royalty while traveling.

  • Christine Pugh

    Personal Vacation Advisor

    Christine has worked at Walt Disney World through the Disney College program. She has been in attractions, Y.E.S Program, entertainment , and Magic Kingdom Guest Relations. She now enjoys visiting the parks with her 9 year old son and husband. She also has extensive cruise experience with sailing on Disney Cruise Line. She has sailed on the Wonder in Alaska, Dream New years Eve, Easter, 4th of July, and the Fantasy to the Western Caribbean.

    Christine loves telling all her friends about the cruises and how to get the best out of their vacations. Her friends are always calling her on tips on what parks to hit first, when is the best time to ride, and where do I stay and how do I get there. On the cruises she tells everyone what to do from the moment you board to disembarking.

    Christine is a Sign Language Interpreter for the Deaf at a local public school. She has experience with Deaf guest and can help them find the shows which will have an interpreter and how to have an interpreter on the cruise. She also works with special needs children at school and can leverage this experience with booking Disney vacations.

  • Deanna Neumann

    Personal Vacation Advisor

    Hi my name is Deanna Neumann I am from Ohio.
    I have been going to Disney since 1997. Since that first trip with my parents and my sister I have been hooked. I love all things Disney. Anyone who knows me knows I have a passion for Disney.

    I have enjoyed planning vacations for my family and friends helping them create memories that will last a lifetime.

    Let me help your family book a magical vacation and create memories that will last forever.

  • Denise Hanks

    Personal Vacation Advisor

    I have enjoyed planning the details of our family Disney vacations for years. Only after assisting friends with their own Disney trips, and offering details they never considered before, did I decide to become an “Authorized Disney Vacation Planner.

    My love of Disney started in my own childhood when my father and I would draw Disney Characters together. Then having the opportunity to visit Disney World frequently, when I lived in Florida. But, there is nothing sweeter then seeing the magic of Disney through the eyes of my own children. As a mother of two, I know how to plan a detailed trip that can fit any family budget.

    From traveling with small children, combining a vacation that suits several different ages of children, or traveling with extended family; I have the expertise to assist in planning your personal family vacation.

    As a graduate of the Disney College of Knowledge, I am excited to be able to combine my love for Disney with my attention to detail in order to plan a vacation that suits your needs. I look forward to assisting with your vacation whether you are traveling to Disney World Resort, Disneyland Resort, Disney’s Aulani Resort in Hawaii, on the Disney Cruise Line or with Adventures by Disney

  • Dwayne Yoder

    Personal Vacation Advisor

    Single dad re-inventing my families life for a brighter future. Helping everyone find that Inner kid again and learning to live like never before.

  • Hannah Price

    Personal Travel Advisor

    A little bit about me:
    I am a wife and mother of 3 young boys, so my house is crazy and a lot of fun. I grew up and currently live in Ohio, which means I love to experience all 4 seasons and, at times, it can happen in one day. If you are from the mid west, you know what I am talking about.
    My mother instilled in me a love for travel and all things Disney when I was very young. Now I am sharing it with my children. My youngest son is 5 and he has been on an airplane 5 times already. My boys are always ready for a new adventure.
    I would love to help you you plan your dream vacation.

    P.S. Don’t be afraid to travel with young children. It can be hectic, but the memories will be worth it!

  • Heather Eckert

    Personal Vacation Advisor

    I am a complete Disney enthusiast that knows what making memories is all about. We started making them when my son met us at Disney after a tour overseas in the Army. It has since been a vacation destination for my family and sometimes our friends. When friends stated asking me to plan vacations for them, I was hooked. I love helping people make amazing memories for themselves. You will receive personal care from someone who has been able to experience much of what Disney has to offer, but also knows that I see something new every time I’m there. As a mother of three and grandmother to two, I love the times and memories we make together. Let me help you make memories too.

  • Heather Prayner

    Personal Travel Advisor

    My love of Disney was sparked when my best friend and her grandparents took me to Walt Disney World when I was 16. Not traveling much out of state and flying for the first time, this trip was full of magical memories for me.

    My love for Disney grew even more when I met my husband and we both realized our passion for all things Disney. We had one magical honeymoon at Walt Disney World! Since our honeymoon, we have traveled many times to WDW and to Disneyland twice, sharing our love of Disney and travel with our four children. The best part of it all? Creating lifelong magical memories with the people I love most!

    Many of our friends and family have asked for my advice when planning their vacation because they know I am passionate about Disney and traveling, especially on a budget. I am excited to help you plan your vacation where you create lifelong memories with your loved ones.

  • Heather Sumpter

    Personal Vacation Advisor

    Heather has been Disney crazy since age 4, when she took her very first trip with her parents to “meet her Seven Dwarves” as she used to say. Over the years, Heather has taken numerous trips to both Disneyland and the Walt Disney World Resort and has somehow managed to fall even more in love with the magic of Disney as a parent herself. As an adult, Heather loves creating memories with her two sons and newlywed husband, who surprised her with a recent marriage proposal that took place in front of Cinderella’s Castle. Some of her personal favorites include Frontierland, Pandora, the ‘Ohana character breakfast, and of course, eating Dole Pineapple Whip!

    After 10 years of helping friends and family members plan and prioritize their own trips to Disney, Heather decided to become a Magical Vacation Planner. “My only job is to ensure that my clients have a stress-free, amazing experience together that they will cherish for years to come. No matter the budget or length of trip, we can work together to make it magical.”

    Outside of being a Disney vacation planner, Heather enjoys traveling with her husband and family, taking in as many country music concerts as possible, and creating custom designs for crafting on her Cricut machine.

    Feel free to contact Heather today, to get started planning your own magical vacation!

    Areas of Focus: Walt Disney World, Disneyland, Disney Cruise Line, Universal Studios, and Sandals/Beaches Resorts

  • Holly Tipton

    Personal Vacation Advisor

    I’ve been traveling to Disney since I was 3 years old. When I was 19 I got my dream job as a Disney Cast Member! I spent 6 months doing the Walt Disney World College Program as a Lifeguard at Typhoon Lagoon and Blizzard Beach, then transferring to the Yacht & Beach and Boardwalk Resorts. During those months, I lived and breathed Disney. All my days off were spent at the parks, or exploring the magic of the Resorts. My son is now as addicted to Disney as the rest of us! He spent his first birthday at Disney World and has been every year since. We survive on Dole Whip and Churros!

    I can offer you a unique experience to Disney from a side most guests don’t think about. If you have any questions about anything, I’d love to help you you through the Wonderful World that is Disney! Let me help your family come to love Disney as much as I do!

  • Jean Moore

    Personal Vacation Advisor

    “Laughter is timeless, imagination has no age, and dreams are forever” -Walt Disney-

    This is one of my favorite quotes by Walt Disney, who I have been a fan of my entire life. This quote reflects everything when visiting a Disney park and that is exactly what I want to share with you!

    I didn’t get to go to Walt Disney World until I was an adult and even though I wasn’t a child, I still immediately fell in love with it. I can still even remember the very first time I saw Cinderella’s castle I literally started to tear up. The magic just grabs hold of you.

    I have two Pomeranian dogs that have Disney names. They are Pixie (short for Pixie Dust) & Fozzie the Bear. I got married in October 2014 and my husband and I decided to have our “Disneymoon” at Walt Disney World. We wanted to have an experience we would never forget for the rest of our lives and at WDW we nailed it. WDW had us taken care of and treated us right with all their services and extras like amazing customer service, extravagant resorts, delicious dining, and fun seasonal extras like Mickeys Not So Scary Halloween Party. It was definitely the best vacation we could have wished for.

    My friends and family have been taking my advice on their Disney vacations for a couple of years now. These vacations have been everything from Disney-moons to family outings.

    I have a lot of enthusiasm, experience, and love for Disney. I hope to share that with you and enrich your plan on your magical vacation.

  • Jean Roberts

    Personal Vacation Advisor

    An avid fan of exquisite travel and dining experiences, Jean loves making magical trips a reality! Her first trip to Disney World was at 4 years old. Now, she makes frequent trips with her family, which includes her husband, two toddlers, and often her parents.

    If you are planning a trip with children, a family vacation that includes various generations of guests, or just a fun trip with friends – Jean will have specialized suggestions to make your experience fit your needs.

    A seasoned traveler and a self-proclaimed foodie, Jean is always researching new, unique travel experiences. Her Disney favorites: The Contemporary Resort, Disney Cruise Line, EPCOT, The EPCOT Food & Wine Festival, and the Spirit of Aloha Dinner Show at the Polynesian Resort.

    Jean looks forward to helping you plan the perfect magical experience for your family!

  • Jennifer Henderson

    Personal Vacation Advisor

    Disney has become tradition for Jennifer and her family! Jennifer has been going to Disney for over 27 years, with her first trip at the age of 10 with family, and she fell in love with Disney all over again when she and her husband took their daughter for her first trip in 2010 when she was 2. She has been almost 20 times since then! Jennifer’s favorites about Disney are seeing the parades and fireworks, trying new restaurants, Epcot’s Food and Wine Festival, taking part in Disney’s Halloween and Christmas parties and she has done several of the Disney races as well! There is always something new to see with each visit, and Jennifer and her family are ready for new adventures with each trip to Disney!

    Jennifer has been helping friends and family plan their Disney World trips for some time and she thoroughly enjoys it! She loves helping other families create memories of a lifetime with their trips to Disney World and she will be happy to help you too! Let’s start creating those Disney memories!

  • Jessie Conley

    Personal Travel Advisor

    Hello! My family and I have a love for everything DISNEY!! I grew up vacationing in Florida and going to the Magic Kingdom. My husband had never been until we took out daughter on her first trip when she was 1. Now 11 years later and a son with us, we go yearly to the most magical place on either!! It’s truly our favorite family vacation. I have learned a lot of great tips and great places to eat over the years. I would love to share my love of Disney with you and help you plan your next magical vacation!

  • Kayla Wolfe

    Personal Travel Advisor

    Walt Disney once said, “Laughter is timeless, imagination has no age, dreams are forever.” Kayla has been traveling to Disney since she was just four years old and fell in love with it immediately. Since then Kayla has become an Annual Passholder at Walt Disney World and has been visiting the parks 3-5 times every single year. Kayla has also been on a couple Adventures By Disney vacations, 8 Disney cruises, as well as Aulani in Hawaii. Kayla is a Disney Vacation Member and a Castaway Club Member. Outside of Disney vacations, Kayla has taken 7 Royal Caribbean cruises all over the Bahamas and Europe.
    Kayla not only loves to travel, but also loves to help others with all of their vacation needs! Kayla believes that vacations are like a big puzzle in which each experience, dinner reservation, and hotel stay is a piece of the puzzle. Once each is planned, the puzzle is complete, and the memories are endless. Kayla believes that anyone she assists she would book as if it were her own family, in which she would only want the most magical experiences!
    Kayla is inspired by Walt Disney and believes that nobody should ever grow up! She also believes that family is the biggest priority and that if you have imagination and determination you are able to accomplish just about anything. Kayla is a dreamer and will do absolutely anything to make you and your families trip magical!

  • Kitty Smith

    Personal Vacation Advisor

    I am a pastor’s wife and mom to 4 beautiful kiddos! I first visited Walt Disney World in 8th grade, and I have been hooked ever since! To me, it really is the Most Magical Place on Earth, and I love helping other people see the magic for themselves.

    I come from a background of booking corporate travel, which included domestic and international trips, as well as trips to all-inclusive resorts for top salespeople. I have also travelled pretty extensively myself, including several cruises on different cruise lines.

    Whether you are looking to go to Disney, Universal, or on a tropical cruise, I would love to help you make your vacation dreams come true!

  • Kristi Holmes

    Personal Vacation Advisor - Team Leader

    Kristi’s first visit to Walt Disney World was as a small child and after that, Disney became the favorite place to go for her family. Now that she is a mother of two daughters, the trips to Disney World are even more special. Experiencing her daughters first time to the Magic Kingdom was one of the best times of her life. 

    Kristi loves helping her clients plan magical trips that will create memories to last a lifetime, especially families taking their first Disney vacation. She enjoys all the magic that Disney has to offer, including all the fabulous resorts and restaurants. Kristi also has experience with travelling with a child with special needs because her oldest daughter has Type 1 Diabetes. Kristi is more than happy to help families that have children who might need special attention and Disney is more than accommodating. 

    Areas of focus: Walt Disney World, Disney Cruise Line, Disneyland, Adventures by Disney, Dining Recommendations, Family Trips, Special Needs.

  • Lauren Ugan

    Personal Vacation Advisor

    Lauren’s passion for Disney started at the young age of three when she first started going to Disney World with her family. Ever since she has been obsessed with everything Disney and loves to help other experience all that Disney has to offer. She combined my passion for Disney and running by completing the Princess Half Marathon in 2015. Having been a part of runDisney allows her to help those looking to incorporate Disney magic with their love of running.

    Everyone’s Disney experience is different with some wanting to spend all day at the park while others want to be more leisurely on their trip. Which ever your preference she will help you plan the perfect vacation to help you navigate dining reservations and fast passes as well as help you create an itinerary for each day in the park.

    Lauren knows how the life long memories that are made while traveling. Contact her today to plan your next memory filled travel adventure!

  • Lisa Rall

    Personal Vacation Advisor

    My first Disney experience was when I visited Disneyland in California with my parents and sister, as a child. Later, in my teen years, we visited Disney World in Florida. Those trips were the most memorable of my childhood. Fast forward a few years, and I’m a newlywed looking for a place to honeymoon. I convince my new husband that Disney World would be fun, after all it’s the “Happiest Place on Earth”. So we go, we love it, and we haven’t looked back since. It’s almost a decade later, and we’re now visiting Disney twice a year. As an annual passholder and now DVC member, I’ve experienced Disney during the seasons and it’s many festivals, I’ve stayed at many of the resorts, and I have enjoyed nearly all of it’s restaurants through the Disney Dining program. I’ve become the go to Disney “expert” amongst my family and friends and I truly enjoy sharing that knowledge. Please allow me to help you plan your next Disney adventure, whether it’s your first visit or you’re a seasoned veteran, like me.

  • Mark Kannenwischer

    Personal Travel Advisor

    Mark comes to MVP as a lifelong traveler. He has made many trips to Disneyworld with his family. Most recently he had the opportunity to visit his daughter who was working as a college program participant in Magic Kingdom. As a kid growing up he had always dreamed of a time where he would be able to visit Disneyworld. He never imagined he would come to love all that Disney has to offer. It is those experiences that have motivated him to take a role with MVP. Outside of Disney, Mark has travelled to the Caribbean, Europe and throughout North America. Mark wants nothing more but to help people fulfill their vacation dreams no matter what that adventure may be.

  • Mary Beth Pepper

    Personal Vacation Advisor

    Mary Beth has been in love with Disney World and all things Disney for many years. She enjoyed traveling to Disney World with her family as a child, and she has also enjoyed bringing her children to Disney World through the years. Mary Beth has stayed on the Disney property and dined on the property many times and will use her personal experiences to make recommendations for your family. She will answer all your specific questions and is very familiar with Magic Bands, Fast Passes, and My Disney Experience.

    Mary Beth has also sailed on Disney Cruise Line with her family. She is also able to make recommendations and answer questions about Disney Cruise Line.

    Mary Beth is excited to get to know her guests and assist as much or as little as needed by each individual. Her areas of expertise are Walt Disney World Parks and Resorts, Disney Cruise Lines, Family Vacations, and Travelling with Children.

  • Melissa Milinovich

    Personal Vacation Advisor

    Melissa has been an avid Disney fan practically since birth and LOVES sharing her knowledge of Disney vacations with everyone she can. There are many MVP agents but what makes Melissa special is that she was born with a condition called Spinal Muscular Atrophy so she has used a wheelchair her entire life. As a MVP agent, she can not only help you plan the perfect Disney vacation, she can also provide help, tips, and tricks for any accessibility needs you might have as well!

  • Nathan Martin

    Personal Vacation Advisor

    Nathan, his wife Mandi, and their seven children have been traveling for years and he looks forward to helping you plan your magical experience a truly great one!

  • Robyn Maslouski

    Personal Vacation Advisor

    I can still remember my first trip to Walt Disney World like it was yesterday. When I was a kid living in Illinois, my family and I drove from Illinois to Florida. The feeling I got when we had our first drive on World Drive is the same feeling I get each time I go now as an adult. Fast-forward to our family becoming Disney Vacation Club members the first year it was available. Fast-forward again to my inaugural year as an Annual Passholder in 2010 (even while living in Ohio).

    Hearing “Welcome Home!” when I get to Walt Disney World is so appropriate because I truly feel at home. The parks. The restaurants. The outdoors. The events. The festivals. And most importantly…the magic.

    I’ve also had the pleasure of experiencing Disney magic at Disneyland and at their resorts in Hilton Head and Vero Beach.

    Let me sprinkle some pixie dust on your family’s Disney adventure and give you a memorable ride on World Drive!

  • Sara Donaghue

    Personal Travel Advisor

    Sara has loved Disney since she was little. Now her favorite part is watching the magic through her 2 children’s eyes. She has a passion for traveling and since she can’t go nearly as often as she likes, planning vacations for others is the next best thing! She loves researching new places and things to do and sharing her knowledge of Disney with anyone that will listen. She has planned Disney vacations for family and friends and is ready to help you with yours!

  • Sara Pitchler

    Personal Vacation Advisor

    The Magic of Disney starts with me, your travel planner and advisor. It is my pleasure to custom design your next vacation to your exact requests and wishes, then watch as your dreams come true. My love for Disney has grown more and more over the years to the point where all my friends and family ask me for advice planning their next adventure. Growing up my Dad and I would spend hours together planning our summer vacations. That quality time turned into my passion for Disney travel! I take great pride in planning my client’s vacations just like I do for my own family’s trips.
    A bit about myself. I grew up near Buffalo New York, and now live in northeast Ohio. My husband and I have a wonderful 3 year old little girl and many pets, our fur children. When I’m not dreaming of my next Disney vacation, I’m working part time at our local spay and neuter clinic.
    This quote perfectly sums up the total experience. “ The real trouble with the world, too many grow up. They forget!” – Walt Disney. No matter if its Disneyland, Disney World, or the Disney Cruise Line lets never grow up! I look forward to adding that extra dash of pixie dust to your next vacation.

  • Serena Wilson

    Personal Travel Advisor

    My name is Serena Wilson. I live near Cleveland, Ohio with my husband and 3 children. I have been a huge fan of anything Disney since I was young and have been fortunate enough to take numerous trips to Disney world, Disneyland and even cruised on Disney cruise line. I have worked in human resources and accounting for close to 20 years but took this year off to homeschool my 2 younger children and have really been enjoying the transition. I love researching and planning all kinds of vacations and am looking forward to being able to help others plan their perfect trip!

  • Shannon Norris

    Personal Travel Advisor

    I am a wife and a mother of a beautiful 13 year old girl. She is super busy with all things sports. She currently plays softball, volleyball, and horseback rides!
    One of the things that we take time out to do is travel. I love all aspects of it. We favor Walt Disney World, but we have been all over!

  • Shantel Broadnax

    Personal Travel Advisor

    My name is Shantel and I’m the mom to 2 adventurous girls. Vacations are so very important to me and my family. Gives us a chance to spend quality family time while taking a break from our day to day hectic life. I love planning vacations and creating lifetime memories for my family and I would love to do the same for you and your family.

  • Sharon Pigott

    Personal Vacation Advisor

    Sharon lives in Ohio and grew up visiting Disney with her family every year. She has converted her husband into a Disney fan and her kids love Disney as well. They vacation at Disney at least once a year and are hooked on chocolate covered Mickey Ears.

    Traveling and Disney are Sharon’s two biggest hobbies and she also likes to save money and help others. She can often be found on the computer, looking for new Disney travel tips and tricks and researching new places to visit.

    Twenty years as a high school math teacher has given Sharon the organizational and planning skills to ensure every trip will be magical!

  • Stephanie Holtz

    Personal Travel Advisor

    My name is Stephanie Holtz and I live in the outskirts of Cincinnati OH. Along with going to Walt Disney World many times with my husband and daughter. I have also worked for the Walt Disney World Company. Back in 2004 I did the Walt Disney World College Program. I worked in the hotels as a Mouse Keeper. For 8 months I lived and breathed Disney. Since then I have been a Disney fanatic. Along with going to Disney on average every other year, I am a D23 member so I stay up on all things new going on with Disney.
    With my background in Disney and passion for making magic happen for guest let me be the one to help make your next vacation a magical one.

  • Stephanie Pietras

    Personal Travel Advisor

    Traveling is a huge part of me and my family’s life. If there is free time available you can usually find me somewhere other then a staycation. My experiences include cruising, all-inclusive stays, Universal Studios and DisneyWorld. Friends and family usually refer to me for vacation planning questions and suggestions. “Planning the vacation is as exciting as being on vacation”. Everyone deserves to travel no matter the budget and I can help you build your dream trip and make it a reality.

  • Tracy Zetzer

    Personal Travel Advisor

    Faith, Trust and Pixie Dust has truly been a way of life for me for as long as I can remember. The happiness, creativity, beauty and pure magic of Disney has always been something I strongly believe in.

    I loved visiting WDW growing up! The waterparks were always so much fun during our spring break trips and some of my fondest memories are at the Treehouse Villas-having our whole family together playing checkers, lounging in rope suspended beds, sprinting up and down spiral staircases, and having silly string fights on our deck.

    Once I got married and had children of my own, I simply could not wait for them to experience the magic of Disney. When our youngest was just a few months old we went as a family to Disney World, followed by our first disney cruise later that year. We then became DVC members, annual passholders and joined D23 (we even went to the convention this year as well-so cool!)

    I love to try new experiences whenever we plan a Disney trip. Whether it be a specialty cruise itinerary, a new hotel on Disney property, fine dining (or even quick serve snack-hello Mickey Celebration Donut!), or just simply exploring the fitness centers and gift shops at each hotel. It is my passion. That is what I love the most about planning vacations for others. Your trip will always be meticulously planned with your current needs/desires in mind. Life is too short to take the same trip twice! Choosing me to help you plan your trip will ensure an unparalleled and unique experience each and every time!

    High level of experience in: WDW Resort, DCL, multigenerational trips, large group trips, solo trips, international trips, adult only, girls weekend, single parent trips, Disneyland Resort, D23, fine dining, concierge cruising, club level stays, park tours and special events.